Delivery Information

Shadow Series products will be temporarily unavailable from Friday 5th April 2024 due to maternity leave.

Please email hello@aliceives.com if you wish to place an order.

We aim to process and dispatch orders within 2-3 working days.

UK Shipping Options:

2nd Class Royal Mail - £3.95

1st Class Royal Mail - £4.50

Royal Mail Special Delivery (by 1pm) - £9.06

Free Standard UK delivery (2nd Class Royal Mail) on any order over £50. Enter the code SHIP50 at the checkout.

International Shipping Options:

EU - Royal Mail International Tracked - £12.00

The recipient may have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to and the value of the item. A customs declaration will be completed for each parcel.

Currently available for the following countries: Germany, France, Italy, Sweden, Poland, Spain, Netherlands, Romania, Greece, Denmark, Ireland, Bulgaria, Belgium, Croatia, Portugal, Austria, Hungary, Finland, Czechia, Cyprus, Luxembourg, Lithuania, Malta, Slovenia, Estonia, Slovakia, Latvia, Switzerland

For any international shipping enquiries please email hello@aliceives.com

Returns & Refunds

We hope you are pleased with your purchase, but if you’re not happy we can organise a refund or exchange for you, providing you notify us and return the items within 30 days from date of purchase. Please email hello@aliceives.com

We’re currently unable to cover the cost of returning items. However, if the item you received is faulty we will refund your postage costs.